What are coins?
With coins, you can download your background-removed images in high- resolution and high quality. 1 coin = 1 image. You will require one coin to remove the background of one image, through our website or via our API. Low resolution previews on our website and via our API are free.
How do I get my coins?
You can purchase coins on a monthly or pay-as-you-go basis. You can roll over any pending monthly coins provided you stay subscribed to Backgroundly. Pay-as-you-go coins remain valid for 2 years from the date of purchase.
Which subscription would be best for me?
If you have a given number of images to process every month, whose volume stays more or less the same, we recommend the monthly subscription.
If you have few images or will require the tool infrequently, we recommend the pay-as-you-go plan. Pay-as-you-go coins remain valid for 2 years from the date of purchase.
If you process a large number images frequently, we recommend the enterprise plan so that you don’t have to worry about any coin shortage or additional payments.
What images does Backgroundly support?
You can upload images that are in JPEG or PNG format with a maximum size of 12 MB. If the resolution of your image is more than 25 MP in any aspect ratio, Backgroundly will resize the image to a maximum of 25 MP resolution. For best results, your image should have a subject that is clearly meant to be in the foreground for example, a person, object, animal, etc.
What are preview images?
A preview shows you how your image looks after background removal. Its has a resolution of 0.25 MP (e.g. 625 × 400 pixels). You can avail unlimited free previews when you process your images through our website and our API.
What if I am unsatisfied with the results?
We offer 10 free images (no sign up required) so that all guest users can try out the Backgroundly website. This will help you to visualize the clarity and quality for your desired type of images. Backgroundly works best for images that have a distinctive subject clearly in the foreground. Click here to try Backgroundly Quality Guarantee: If you are an enterprise user, or you have subscribed to at least 7,500 coins per month or more, you only pay for images meeting your required quality level. Read about our Quality Guarantee.
What will happen if I don't use all my subscription coins each month?
If you have unused subscription coins left at the end of the month , these coins will roll over to the next month and you can use them as required. You can carry forward up to 5x your monthly coins. For example, if you have subscribed for 200 monthly coins, you automatically get 200 coins each month for use. Additionally, you can accumulate and roll over up to 1000 coins from previous months.
What if I run out of coins?
Please get in touch with us. We’ll help you out. support@backgroundly.io
What payment methods does Backgroundly support?
Please get in touch with us. We’ll help you out. support@backgroundly.io
What is the Backgroundly API for?
You can use our API to integrate our background removal functionality in your website, app or workflow. It is a simple HTTPS-based interface with various options. Read about Backgroundly API integration.
How many images can I simultaneously process with the Backgroundly API?
Backgroundly can process up to 500 input images per minute. If you require more than that, get in touch with us support@backgroundly.io.
Is Backgroundly GDPR compliant?
Yes, we are 100% GDPR compliant. Read about it in our Privacy Policy.
Can I use Backgroundly for commercial purposes?
Yes, Backgroundly can be used for commercial purposes when you subscribe to our services.
How do I remove watermarks?
On subscribing to Backgroundly, all your image downloads will be free of any watermarks.
Do you offer high-volume discounts?
Of course! Do get in touch with us for more information. support@backgroundly.io